Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. Please provide your order number upon requesting a return.
To start a return, you can contact us at cs@feastsource.com. Please note that a $20 processing fee will be deducted from each item in the order.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cs@feastsource.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions
Unfortunately, we cannot accept returns on sale items.
Exchanges
To ensure a quick and efficient exchange, please contact cs@feastsource.com to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you after receiving and inspecting your return, indicating whether the refund has been approved. If approved, please expect the refund to be automatically credited to your original payment method within 10 business days, with the $20 processing fee deducted from each item in the order. Keep in mind that the time it takes for your bank or credit card company to process and post the refund may vary. If more than 15 business days have elapsed since the approval of your return, please contact us at cs@feastsource.com.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. Please provide your order number upon requesting a return.
To start a return, you can contact us at cs@feastsource.com. Please note that a $20 processing fee will be deducted from each item in the order.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cs@feastsource.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions
Unfortunately, we cannot accept returns on sale items.
Exchanges
To ensure a quick and efficient exchange, please contact cs@feastsource.com to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you after receiving and inspecting your return, indicating whether the refund has been approved. If approved, please expect the refund to be automatically credited to your original payment method within 10 business days, with the $20 processing fee deducted from each item in the order. Keep in mind that the time it takes for your bank or credit card company to process and post the refund may vary. If more than 15 business days have elapsed since the approval of your return, please contact us at cs@feastsource.com.